Subscription and Billing:
- Users agree to pay subscription fees monthly in advance, with the option for additional paid features or components during the subscription term. Free trials are available but require subscription payment for continued access post-trial. Subscriptions automatically renew unless terminated as per the agreement. No refunds are provided for unused subscription periods after cancellation.
Liability and Termination:
- Tranzaura limits liability to fees paid in the last 12 months and disclaims responsibility for third-party services, indirect damages, or results from user-specific application. Either party may terminate with notice, or immediately for non-payment or breach. Users can retrieve data before termination upon request and at additional cost.
Data and Privacy:
- Users retain ownership of their data but are responsible for its legality and accuracy. Tranzaura may process data under GDPR and other Data Protection Laws, using pseudonymization and aggregation for research and marketing. Personal Data processing outside the EEA requires user consent unless it meets specific safeguards.
Usage and Restrictions:
- FNI (Fleet Now Insights) is licensed for internal business use only. Users must prevent unauthorized access, ensure compliance with terms, and avoid harmful or unauthorized use of the platform. FNI’s outputs (e.g., KPIs) are based on user data and not independently verified.
Full breakdown of FleetNow Terms and Conditions available here.